Zeus Dolce Hotel Athens, room 836. First, let me start by saying we paid nearly £800 per night for this 10 night holiday, booked for my daughters 18th birthday. She was upset by what transpired, thinking it was her fault because she picked the destination. For that amount of money, we did NOT get the quality that price justified. The 'executive bungalow with private pool and sea view' was tiny. Barely enough room for luggage and 3 people to stay comfortably. No privacy either, with me and my daughter having to take turns to get dressed in the toilet. The sea view was only partial, as it was obscured by bushes right next to the pool, and larger trees closer to the beach. I had to go to reception 3 times in the first hour after arrival to report faults with the room. Firstly, the room was booked for 3 people, the pull out bed had no bedding and therefore was not made up, so I had to rectify that. Next was a light in the toilet that was flashing on and off constantly, so maintenance had to come and change the bulb. Then the lock mechanism on the front door jammed inside so we couldn't lock it. I reported this fault twice, as the first guy that came just flicked it out with a screwdiver and shrugged his shoulders, even though the whole lock mechanism was loose inside the door handle. Needless to say, it happened again on day 2, so again I reported it, and a different maintenance guy did the same thing with the screwdriver, patronising us by showing us how to open a door. The fault remained throughout our visit, happening another 5 or 6 times, but I didn't report it again as it was clear they had no intention of fixing it properly. I just used some tweezers to flick the mechanism out myself. The general standard of the room was of disrepair. Mould on the ceiling in the shower, skirting board missing outside the toilet, half the grout missing from around the window in the toilet. Again, not what you'd expect for an £800 per night room. Moving on. The food was average at best, not much choice, with food items being recycled through successive meal timings, such as sausages, fish and potatoes. The all inclusive drinks menu was a joke. Cheap cocktail ingredients, one self service tap for lager in the main bar, which gassed out at least 3 times during our stay so wasn't even available. Any other drinks or lager from behind the bar incurred extra charges. So much for being all inclusive! They even charged for bottles of water, which is the LAST thing you'd think they'd charge for. The soft drink dispenser stopped working on our last day also. Also, it needs to be made clear that everything is in French. The kids animation team is French. Also the evening entertainment. If you have small children they would struggle to take part. Even the 'beach', such as it was, was poor. Apart from the view, which was stunning.

Magda and her crew were very helpful, hospitable, and had outstanding customer service. Staff is 10/10. Will come back again!