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Barut Hemera
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Lovely hotel we were very impressed from start to finish. Upon arrival we were seated in the lobby bar and asked what drinks we wanted whilst reception took our passports and checked us in. No queueing and could sit and relax to fill the forms in. Given brand new refillable water bottles. There are cold water filling stations all over the hotel with pure water. Rooms very modern, spotlessly clean and you can even choose your own scent for the room. Grounds were lovely, pools very good and spotlessly clean. Very nice sun loungers and towels stocked at the pools. QR codes on loungers to order drinks to your lounger. No towel card needed. Pool water was cold for beginning of October. Would have been nice to have all the pools heated to be able to use more. Could not fault the food, choice of food, quality, service, seating areas. Again kept so clean and waiters constantly getting you drinks and clearing plates straight away. Great to have the Burger Restaurant and Italian to visit at lunch as many time as you wanted in addition to the buffet or the beach bar which also did food, a small patisserie, jacket potatoes, fresh pasta station etc. So much food choice at the beach bar and also menu service. Patisserie is big with great coffees and loads of options of cakes/chocolate/biscuits etc. Drinks were great at bars and lots of top shelf spirits and brilliant cocktails. Pool bar and Beach bar also very nice. Lovely beach location and promenade to walk into Side Harbour (about 40 mins). Lots of reasonable boat trips to book there. Shops outside the front of the hotel. Would highly recommend and visit again! Evening Entertainment here lacks compared to other 5* hotels in turkey, can be hit & miss.
I (51) was at the Barut Hemera for a week with my daughter (14). We have already gotten to know several nice hotels; the Barut Hemera definitely takes a top spot for us. A very generously sized resort with top-maintained greenery and many trees. The rooms are very modern, very tastefully furnished, and nothing is missing. A complimentary minibar and Nespresso coffee machine are just two examples of this. There is the main restaurant, where you find an endless selection of cold and hot dishes. Everything was always regularly replenished, so we were never too late for anything. The quality of the food is very good, given the large selection and the buffet-style service. The service in the restaurant was extremely friendly and warm, especially "our" waiter Ümit. He had already remembered by the second day what we had the day before and chatted with us very nicely. A visit to an à la carte restaurant is included in a 7-day stay; we were at the Italian restaurant. The menu selection was authentic Italian (three courses plus dessert), and the quality of the food was excellent. There are several pools, but we were at the hotel's own beach more often. You have to - actually the only small drawback of the hotel - be there very early so that there are still lounge chairs available, or - we didn't do this - reserve the lounge chairs in the morning before breakfast... However, we found lounge chairs on the edge; unfortunately, they didn't have any sun umbrellas. There is room for improvement in having lounge chairs and umbrellas for the entire hotel-owned beach area. Overall a great hotel - we will come back in 2027!
Was really impressed by our stay at the hotel. Arrived late and tired and had a really quick check in (no drink offered though) and then whisked off to room by one of the staff, who went through everything in the room. Room was amazing and overlooked the main pool and entertainment, which was a little worrying but the entertainment finished at 10.30pm so that was fine. Was nice to be able to sit on the balcony and watch from there some nights. Plus points: As mentioned, the room was lovely. Nice bathroom and shower. Only downside was having to prompt the cleaners to replenish the shampoo etc and some items of towelling were taken and not replaced, but a call to reception sorted that out. Nice big balcony with somewhere to put your wet clothes. Room had an easy to use safe and a mini bar that was replenished every day. Lots of room for all your clothes. The beach had a no smoking section and an over 16s section, which was a nice touch but unfortunately was not policed so in reality was pointless having it. Hotel also had an adults only quiet pool which was really nice. No issues getting a sun bed there. All the food and drink were amazing. Used the buffet a few times both for lunch and in the evening and good quality; if anything, there was too much choice, but assume it all gets eaten by the different nationalities. At the buffet restaurants you were also offered drinks. We also had sit down with menu lunches at the area near the beach, the burger place and the Italian. The Italian was my particular favourite and was usually quiet as was a bit of a walk and I don’t think people realised it was open at lunchtime. Breakfast was also really good. You had an omelette station if you needed and fresh fried eggs on the go all the time. Lots of choices of milk. Only downside was the service was hit and miss. One guy we had was amazing and would offer refills etc but others you had to wait ages. All the a la carte restaurants were amazing, both in terms of quality of food and drink but also the service. Was just a shame there were no shows every time we went as it deprived others from going. We arrived late at night and were hungry and were worried we’d missed the food but were told they had an all night restaurant which was a god send. Didn’t have a massive choice but more than enough for what we needed. There was also a bar open all night. The gym was really good; lots of choice. Possibly could do with an extra running machine though as people were queuing for it sometimes. The tip boxes around the hotel were a good idea. It’s nice to give tips to particular people but also nice to put money in a box that benefits all. It was my birthday while we were away and they left a nice bottle of sparkling wine and some fruit in the room which was a nice touch. We were also in the Italian that evening and they brought out a big cake. Side was only a 30 minute walk away so went there one day and there was a promenade that took you there. You could also walk in the opposite direction. Minus points: As mentioned, was great that they had an over 16s section on the beach but people with children kept going into it and the staff did nothing. A couple of times a guest would point out the sign to people but it shouldn’t be up to guests to do this. When my wife questioned this at guest relations, she was rudely asked if she didn’t like children……despite us having two children and my wife working in schools for over 30 years. Her only point was why have the section if the staff did nothing?? Booking the a La carte restaurants was a nightmare. Went on the app and there was nothing available. Went down to guest relations the following morning and they booked three for us. As we were staying for 10 nights we asked to book a couple for the following week and were told we had to go on a waiting list?? We kept checking to see if we would be allowed to book any more and nothing available so in the end contacted guest relations and they booked in a couple more. What made it more annoying was firstly we were told before we arrived that the booking system worked and then every time we went to the a la carte restaurants there were always empty seats with no shows. You could take as many towels as you wanted; they were all over the place. Not great for the environment with the number of towels being replaced but also there were some guests that were taking lots of them and then placing them on different sun beds on the beach so they could move around from one to another depending on where the sun was. Should really be a rule that you only get one towel per person. The rooms were paper thin. For the first 7 nights it was fine as we either had really quiet neighbours or empty rooms but the last three nights were horrible as had really noisy neighbours on both sides. To be fair, when we brought it up at reception when we checked out the guy said if we’d let them know they would have moved us, but as we’d ‘settled in’ we thought of all the hassle of moving everything. Did make us wonder if they knew the rooms were so paper thin or maybe particular parts of the hotel? Anyway, the pluses more than outweighed the minuses and we would definitely be looking to come back. The food, drink, facilities and staff were all amazing.