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This splendid hotel is located in the charming old town district of Puerto de la Cruz on the inviting island of Tenerife. The hotel is situated at a walking distance from the attractive beach of Playa Jardin. Guests will find a range of shopping and leisure venues in the immediate vicinity of the hotel. The hotel embraces the traditional rustic charm of the building, offering guests relaxing, tranquil surroundings, which are rich in culture and history. The outdoor pool area is perfect to spend a sunny day while the restaurant is ideal to have a delicious meal. The rooms are beautifully decorated with warm tones and wooden furniture. They are equipped with all the amenities visitors need to have a pleasant and memorable stay.
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A beautiful and comfortable hotel. Excellent location near the sea and the free parking at the marina esplanade, considering an accessible price and the pool. A wonderful breakfast. Comfortable rooms, with a great mattress and an attractive Canary Islands rustic wood style and not the typical modern one found everywhere. Urgent and very important flaw to improve: its inefficient Wi-Fi. Thanks to the kindness of the daytime receptionist, we were able to find a room on the third try that did allow a connection.
Fab location right in centre of town. You will have walk from drop off point but it is only a few mins. Very Spanish in style in the oldest part tho more bland in the newer bit. The room I had was fine with a nice big bed. Pity no aircon and that the cupboard didn’t match the rest dark wood (while rest was blond). Had a very tepid shower which took ages to get to that. The food at breakfast was both hot and cold tho bacon was overcooked. The food in the public restaurant was very good (and I got a discount of 10% off as a resident). The staff were friendly and helpful. Pool was tiny but a nice seating area on floor 5.
The hotel staff is extremely warm and contributed to the wonderful memories we will keep of Puerto de la Cruz. The kindness of the receptionist, the sincere smiles, and the welcome in perfect French that the restaurant server offered us during breakfast was a very nice way to start our days of excursions. We will not forget them...