5‑Star Family Stay – Hotel Colombo, Rome (15–20 August 2026) My family of five stayed at Hotel Colombo from 15–20 August 2026, occupying Rooms 327 and 112, and it was an absolutely wonderful experience. The hotel environment is fantastic, clean, lively, and welcoming. Its location is incredibly strategic—transport is easy, and one of Rome’s biggest shopping malls is literally next door, just a short walk away. Customer service was exceptional throughout our stay. The reception team truly stood out. Matheo (whom I called “The Papa”) is someone every guest should meet—warm, attentive, and full of personality. Also, look out for Nicholas and Christian, who were consistently helpful and professional. The restaurant staff were equally impressive. Elduardo and his team, including Mohammed, made every meal enjoyable with their friendliness and efficiency. The room attendants were kind and hardworking, and even with a language barrier, they ensured our rooms were spotless and comfortable. We also loved the activities happening at the hotel. It’s not a boring place at all—there’s a lively atmosphere that adds a fun twist to your stay. My only suggestion would be to add more variety to the dinner menu, especially options that cater to international guests, and perhaps include dessert as part of the standard offering. Overall, we rate Hotel Colombo 5 stars and will definitely visit again.

Disappointing Stay – Terrible Half-Board Option ​We came to Rome specifically for the world-famous food, so our experience at this hotel was a huge letdown. ​We booked the half-board option, but it proved to be an absolute waste of money. The meal selection was shockingly limited, basic, and poor in quality—especially considering the premium price they charge for it. Instead of enjoying authentic local flavors, we were served cheap, repetitive dishes that felt completely uninspired. ​Save your money, skip the half-board option entirely, and eat at the local trattorias nearby. We will certainly not be back.