In a word, honestly, it's terrible. I don't even know where to begin. The food variety is zero, the animation team is zero, there's karaoke, but no activities like gözleme (Turkish flatbread) or darts on Sundays. Alcohol is available, but the service is zero. When you ask for something, the waiters' reaction is zero; they just say they don't have glasses. You'll have to make do with that. It's a hotel I regret staying at. They probably gave themselves the stars. There's parking outside, room cleaning is only done if you ask, and the sheets are changed every three days. There's so much more to say, but I don't know. There will be people who say the hotel is nice, and I respect that, but I suspect they've never been to a hotel before. In short, it's only slightly better than home.

Xeno Eftalia Resort – An Honest Family Review We’ve just returned from Xeno Eftalia and overall I’d describe it as just OK. There are some positives, but also quite a few things worth knowing before you book, particularly if you’re travelling as an English family. First up: the sunbed wars are REAL. 😂 If you manage to find sunbeds, honestly, leave your own towels on them overnight because otherwise you have very little chance the next morning. Definitely use your own towels rather than the hotel ones — hotel towels do get swiped and you can then be charged for the missing towel. The pool area is also VERY busy. It can feel absolutely packed at peak times, which combined with the sunbed situation doesn’t exactly make for the most relaxing start to the day. There also weren’t many English guests staying when we visited. Obviously there’s absolutely nothing wrong with that, but from a social point of view it did mean we sometimes felt a little lonely. If you’re the sort of family who enjoys chatting to other families around the pool or the kids making holiday friends, it’s something worth being aware of. The food was probably our biggest disappointment. It seems much more geared towards Russian and Turkish guests, with very limited options for English families and children. We weren’t expecting British food every night, but the choice was difficult — there weren’t even basic things like chicken nuggets at dinner. The snack bar is better, although it becomes very repetitive. One big positive is the pizza at the beach bar, which is genuinely very good. The drinks are OK. Nothing particularly special, but perfectly drinkable and about what you’d expect from an all-inclusive. Entertainment is another area that seems predominantly geared towards non-English guests. We didn’t find there was much aimed at British families, so again I’d describe it as just OK rather than a highlight of the holiday. The arcade isn’t worth bothering with in our experience. On the positive side, we had a family room for five and it was absolutely massive. It was definitely dated and could do with modernising, but importantly it was clean and we had loads of space, which makes a huge difference when you’re travelling as a family of five. The beach is shingle rather than sand, so that’s worth knowing beforehand if you’re expecting a sandy beach. If you want to get away from the hotel for a meal, there are restaurants around the big shopping outlet nearby. We paid around 600 lira for a taxi from the hotel. The food we had there was good, although don’t expect eating out to necessarily be ridiculously cheap — we found it cost roughly the same as we’d expect to pay for a family meal in England. Overall, Xeno Eftalia isn’t terrible, but I wouldn’t rush back. The massive family room, cleanliness and beach-bar pizza were definite positives, but the poor main restaurant food, incredibly busy pool, sunbed situation and lack of entertainment/options aimed at English guests really let it down for us. We still had a fantastic family holiday, but that was more because we made the most of it than because of the hotel itself. If you’re getting a really good deal and know what to expect, you can absolutely have a good holiday here. But if good food, a more relaxed pool experience, evening entertainment and being somewhere with other English-speaking families are important to you, I’d probably look elsewhere.

Huge disappointment – ​​I wouldn't choose this again. We came for a holiday but unfortunately we will be leaving the hotel very disappointed. The moment we entered the room, we were met with an incredibly strong and unpleasant odor. Even staying in the room was quite difficult. We informed reception of the situation and requested a room change. Our request was granted and our room was changed. But the room wasn't the only problem. The overall cleanliness and hygiene of the hotel were far below our expectations. The elevators look dirty and neglected, and the cleanliness of the common areas is inadequate. The food was another disappointment. In terms of variety, taste, and overall quality, it fell considerably short of our expectations. Unfortunately, we were not satisfied with the food during our holiday. The pool is definitely inadequate for the hotel's capacity. Because there are so many people, it's almost impossible to swim comfortably in the pool. The pool is extremely crowded; it's difficult for people who want to swim to move around without bumping into each other. It's definitely not enough for those who want to go swimming in a pool and enjoy themselves during their vacation. In short, a foul-smelling room, inadequate cleaning, dirty elevators, food of unsatisfactory quality and taste, and a pool that was insufficient for its capacity seriously negatively impacted our holiday experience. People pay money to come on vacation to relax and have a good time. However, there were many things here that made us say, "We wish we had chosen a different hotel." Finally, I would like to especially thank the receptionist for handling our room change request and being helpful despite all the negative experiences we had. He showed all the attention he could. I wish the overall quality of service at the hotel was as good as the approach at the reception. This is not a hotel we would choose again.