I called three times before arriving and emphasized my meticulousness about cleanliness, yet wine spilled on the walls and they didn't even wipe it down. The room's lighting is unpleasant, and I specifically requested that it not be one of the ground floor rooms I saw in one of the reviews. We came for our wedding anniversary, and honestly, it doesn't resemble the photos at all. They brought an extra bed for our 10-year-old child, who is quite large and will never be comfortable. We could have stayed somewhere much better for the price we paid. I'm sorry, I don't know how we'll get through these three nights.

Worst hotel experience ever . Arrived late at night to be given a room I didn’t book and was too small for our family . To add , everything was very dirty filled with hair , dirt and stains everywhere, we even found a used tissue ! We asked the reception to be given the room we actually payed for but we were told to come back in the morning. Fast forward to the next day , we were given our room at approximately 2PM . The new room was even dirtier than the first one . The bathrooms had old guests stuff , mud prints on the ground , used toilet paper and some poop residue on the toilets . We asked if our bathrooms could be cleaned and were told to wait a couple of minutes but it’s been over 2hours and we were told to wait a couple more minutes . This hotel was very disappointing to say the least , the location was perfect but the hotel itself wasn’t good. If your thinking about going there or taking your family with you , think again and save yourself .

Clumps of dust were rolling around on the floor, and the kitchen and bathroom were covered in grime. When another guest complained about the air conditioner at the reception, the staff didn't even offer to check it; they just kept repeating that the air conditioner was working fine and there were no vacant rooms. As a result, the man eventually said he would check out. It was an unfriendly and dirty hotel.