If you are looking for the perfect hotel located in the heart of Venice I would say look no further. I searched many hotels before my stay and I'm so glad I picked this one. We book the double room with a canal view and WOW it was amazing just to watch the gondolas ride by. This hotel experience was outstanding. I booked this hotel for my daughters 19th birthday and it was perfect. The staff are absolutely amazing, really friendly and helpful too. Titiana and Giovaana really supported to make my daughters birthday special and ordered me some balloons too. This hotel is located very close to restaurants and so close to St Marks Square. The cleanliness in this hotel is on point and it smells so lovely. I personally would rate this as a 5 star hotel. Thank you to the staff for making our trip special.

Great and clean hotel. We got a room on the top floor on the corner with great views. The breakfast is also very extensive and the ladies who provide it are very friendly. Tip to do the boat trip offered by the hotel, beautiful places seen.

It's a difficult hotel to fault. The location is perfect. But perhaps not the easiest to find-check Google Maps carefully as the Castello area (like all of Venice) is a bit of a maze. This is a real issue especially if you have a lot of luggage. It's at least a 7/8 minute walk from the ferry port to the hotel. The part of the hotel we stayed in was essentially a section of an old Venetian palace with original furnishings and features and a super canal view. It had an authentic, atmospheric feel that most hotels lack these days. There are a number of good restaurants and cafes located in the immediate vicinity of the hotel and Saint Mark's Square is only a few minutes away on foot But, despite its great location and amenities, it is a very peaceful area. The breakfast was great, the staff were super helpful at all times and the daily cleaning of the room was excellent. Two minor complaints-the reception area is tiny and becomes crowded fast. Also choose rooms carefully- if you are elderly or have a physical disability, remember that not all areas of the hotel are served by lifts. Also there are no supermarkets in the surrounding area-the nearest one is the Coop located in the Riva del Carbon (just off St Mark's Sq)