We had informed the hotel we’d arrive little after midnight. Once we were at the hotel (as informed), there was nobody around and none of the on-call numbers answered. So after an hour or so we had to face the fact that we were ghosted we had to find rooms from some other hotel for the first night. When we arrived to the hotel the next morning, no one was willing to answer any questions or take any responsibility for handling our case. After few e-mails the result was, that the hotel refused to pay any compensations and went dead silent refusing to answer e-mails.

Everything in this review is to be expected and is reflected in the price and budget. We required an apartment to suit 5 . Got the 2 bedroom apartment which was very spacious. Fabulously relaxing . Nice quiet area amongst residential streets with gorgeous houses. With a small row of restaurants and supermarkets about 10 mins walk away. With a family of wild boar late at night a marvel to see. Living area with kitchenette and vast balcony/terrace and 2 bedrooms one larger than the other both with ample storage and a safe. Living area had room for a sizeable dining table and sofa bed and armchair. Kitchen equipped with large fridge freezer, microwave and coffee machine as well as toaster and kettle. We had an iron/board too. All areas were clean and tidy . Only downside was the air con was only in the living room but was working well. However we had large floor fans for both bedrooms but they never cooled them enough just circled warm air unless you left the bedroom doors opened to tap into the air conditioned living room. Pool area and gardens were lovely and well kept. The map provided by the reception shows a pool bar but we never saw this open. There is a working gym however we didnt use. Plenty of good quality sunbeds but not so many umbrellas or shade. The buildings could do with a paint especially the blue domes. The tiles on balcony showed some cracking and stains and need some paint to spruce it up ,bathroom in places,lock on bathroom door and issue with being accidentally stuck on the balcony as the door could lock without warning. However we could see and hear signs of odd jobs being sone such as repairing grass areas . Noticed grime on the inner edges of the pool. Pool toilets are immaculate. All in all i would use them again. Staff were helpful and informative. Yes the lifeguarding is pointless if they are glued to their phone.

We stayed for 4 days and got the bottom-floor room: mostly a great experience, but a few negatives to note. Positives- Great location, close to lovely restaurants The room was clean and very spacious, had air-con and kitchen amenities Quiet area, lovely staff Negatives- The terrace door didn't have a lock, meaning anyone could go into our room at any time, seeing as the reception is always open, any stranger could just waltz in and rob our room, meaning I had to carry all of our valuables everywhere we went. The lifeguards were useless, just sat on their phones the entire time, not even looking towards the pool, even when small children were swimming. The residents who lived there were very rude and unwelcoming, staring with no shame and disgusted faces, rolling their eyes at us just because we are foreign. So if you are looking to feel welcomed, this may not be the place. Other than that, it was a lovely holiday and great value for money. The pools were lovely, and the room was also lovely. Thank you, Ona!