I’ve no idea how the hotel class system works nowadays as I wouldn’t have give any higher than a 2 star. Rooms are so dated and not had a penny spent on them since it opened. When you don’t replace furniture / bathrooms in 40odd years they break/things don’t work. The apartment smelt musty all the time - the sofa bed isn’t a nice pull out couch- it’s literally a plank of wood with an old mattress and they put a white sheet over the top. Main beds are lumpy / ripped and creek everytime you move. You can hear everything from neighbouring rooms (EVERYTHING) quite embarrassing when you have kids! I think the windows must be single glazed - they were digging up the pavement - noise was horrendous! No one goes around cleaning the main areas - they clean in the morning and that’s it (not very well) it was a running joke that a fag dimp was on the main stairs for 4 days! Dead insects just left. We upgraded to the black band - didn’t get a room upgrade, didn’t get better booze! You have access to 2 ViP areas but again no one comes to clean the room - it’s self serve and crumbs and spills happen - no where to put drink dregs - nothing to wipe up - this then causes a major ant issue where they are all over the sides / plates / napkins! There was a large group when we are there and there was no glasses to use - again no one comes to replenish anything! Spa looks nice but once again no one comes around cleaning the pool area with a mop etc - never any loo roll! The main bar area is dinghy and old - smells - didn’t stay for the entertainment. Canteen - the smallest AL set up I’ve ever seen - not good! The juice selection was awful - if you closed your eyes you wouldn’t know if it was orange or apple - they all just tasted of sugar. I wouldn’t return here - it needs a complete refurb - it’s old, dirty and dingy!

Check In was a bit hit and miss as our room was not available at the check in time of 3pm and we was told to return in 15 mins and it would be ready and it was not, so told to wait in reception and they would come and get us when the room was ready. It hit 4 pm so we went back to reception and was told it was ready 15 mins ago so it was not the best of starts. The room itself was spacious and clean a family room with 2 bedrooms and 2 bathrooms so no complaints on that front. The swimming pool area was clean and plenty of sunbeds available throughout the day. If you hire a car there is plenty of street parking around the hotel so no need to pay hotel fees all within a 5 minute walk. The food is where it lets itself down. Yes there are plenty of options and the salads side of things are well presented and appealing, but anything hot is not much to right home about …This chips are cold and the meat and fish dishes are low on fish and meat so it has a feel of cost cutting on ingredients. The resort itself is good with plenty of nice walks along the front and in the neighbourhood village harbour every morning the local restaurant feeds the turtles and Manta Rays which is well a 8am visit. If you also like plane spotting this is the place for you. Overall decent but dated hotel let down by the food and care from the staff on reception.

For my wife's birthday, I gifted her an all-inclusive stay for the three of us (I pay the same for each one) in a room that is supposedly a "suite" for 4 people, and we are talking about a "5-STAR" hotel. We are not even going to talk about the plastic cups at the bar to have a drink, or the kitchen in the apartment that (you have to pay extra for); what angers me is that one of them slept on the sofa bed because there are only two beds. Seriously? 5 stars? In a suite for 4 people... I don't know who gives the stars, but this seems like a disgrace to me.