The hotel was generally clean, and the reception staff were friendly and welcoming. The pool area was nice, and the pool itself was enjoyable. However, there were several drawbacks. Housekeeping was only provided every third day, and dishwashing was not included. The room was very small, and the air conditioning was extremely noisy, making it difficult to relax. The soundproofing was also poor, so it was easy to hear what was happening in the neighboring rooms. Room service and guest services were limited when needed. At the pool, food could only be ordered after 12:30, and the only menu I could find offered pizza. Drink prices were also quite high—a beer cost €6.20, while a nearby four-star hotel charged only €4.00. Overall, the hotel has some positive aspects, particularly the cleanliness, friendly reception staff, and pool area, but the small rooms, noise, limited services, and high prices made the experience less enjoyable.

Great holiday complex with lots to do on site. Big shopping center next door is amazing with a good food court. Location is a little bit away from town centre and main strip, but for us on a family holiday that was fine. The walk in and out via the river is nice. Very easy to get in via taxi/bus/uber/bolt or a 10/15 min walk depending on your pace. The Animations team are brilliant also. Rooms very nice, clean and practical. Breakfast is decent and swimming pool/ bar areas are fantastic. Staff very nice and friendly. Would come back for sure.

We stayed in this hotel for 14 nights 3rd june to 17th june,we arrived in the evening and got checked in,we had requested a low floor but were put on the top.floor,,the first thing I noticed was the bathroom window was so high,so as my husband is taller than me he was opening it,on day 5 I was up first and was reaching up to open the window when I lost my balance and fell down and broke my wrist,which led on to me going to hospital and had to undergo surgery later that day,and had to stay overnight,I was discharged the next day and spent the next few days in the apartment recovering from surgery,,we are both pensioners,noone from management contacted us to find out if we were ok,only the cleaners,,there was a huge bath in the bathroom which was not safe,the shower had the user tap in the middle and it was hard not to hit it when showering,,(not easy after wrist surgery),