This is a real mixed bag of a review was hard to score . Lots of good things . Lots of not so good things . Firstly the location- is good but on a steep hill . Steps down to the town but is a tough walk back - taxi however under €5 . Rooms are good , plenty of space and very clean. Weirdly there was no Aircon which was a big shock . You can however hire a mobile unit , how this works at summer capacity I don’t know and could make it a very hot stay . Food is good and reasonably priced Service despite the staff being friendly is the most unattentive I’ve ever come across. Today for example I stood at the bar while 3 members of staff continued thier conversation and ignored me despite seeing me . Even when I got served the guy stopped to speak to his colleague with my drink in his hand. There are lots of rules and regulations We don’t refill your toiletries No you can’t have toast No you can’t swap your bacon for toast We only change your towels and sheets on a Wednesday It’s all a bit odd Would I stay here again ? I don’t know - the Aircon would be the deciding factor for me . This is an average place Under the right management this could be an AMAZING place with sharper attentive service (and this isn’t through lack of waiting staff) and some Aircon in the rooms . Do better Casablanca

Great self catering apartments in the heart of town. Apartment was small but adequate and had a great view of mount teide and partial view of the ocean it was nice. The pool although a little small was adequate to cool off after a day of exploring. Only ate once at the restaurant the pizza were delicious. I think the restaurant is reasonably priced too. Apartment was clean and well equipped kitchen which was a positive as we love to cook. The location is central so can be a little noisy from all the town and other hotel next door but it didn’t bother us much. No aircon so some nights it did get hot there was a ceiling fan it was ok but means you sleep with a draft I got used to it after a couple of days. Staff are great friendly and helpful.

The front outside photos of it don’t do it justice, it is a beautiful, large, clean, main building with marbles floors and the staff are all very friendly and kind. The layout is lovely, the whole place is clean and in good condition. Our apartment was lovely, very well equipped, lacked aircon but units were available to rent from reception. It’s a 5 minute walk into the town centre but a 15 minute walk back up the steps, although a taxi back is €6 euros max. Menu at the restaurant was good and well priced. We hired a car and there is plenty of parking available at the hotel but you have to pay for it, I think it was €45 for the week. The parking is underground and tight but it’s parking nonetheless. We loved our stay there and would stay again.