Double room overlooking the Main Street. Room very small and bathroom even smaller. No hot water in handbasin and plug did not work resulting In Water constantly draining out. The shower head kept dropping down. Reported it at reception the next morning but nothing done about it. Air conditioning was set at 23 degrees! Far too hot in the room. When I asked if it could be altered we were informed that every room was the same. On the last night, no hot water in shower. Reported it again only to be told no one else had reported it. Not helpful! Saw the person at the front desk constantly vaping! Breakfast was good. Great local restaurants all around the hotel.

Single rooms are very small. Location is good if you are visiting Villa Borghese and it took me around 15 mins walk from Termini. Not a 4-star in my opinion, but a 2-3 star. Pros: All staff I encountered were very helpful and friendly. Breakfast was OK, but there was no freshly squeezed orange juice (surprising for a 4-star hotel?). Nearby to some great eateries e.g. Ristorante Pizzeria Andrea (Via Castelfidardo), Le Virtù Molisane (Via Collina), YEZI (Asian restaurant). You can walk to the main sights in around 20 - 30 mins. (Piazza Barberini, Trevi Fountain etc.) Cons: Rome was 29 degs when I was there and the aircon in the room was very poor. I barely slept due to the heat and the mattress was too firm for me. Far away from Vatican city, but I got a 492 bus direct (took 30 mins) from Via XX Settembre - just tap your credit card (1.50 Euro single ticket). I liked the area of this hotel, but I would not stay in this hotel again. I would find one with better air con and more comfortable beds.

This hotel was sold to us by Exotica as a four star property. Rooms are very tiny, bathroom had a damp smell, property is very dated and really does not qualify as a four star property by international standards. Elevator is old and very slow.