We had a great stay at this hotel - fantastic apartment in Marilyn Monroe building with brilliant balcony with sea views. We were self catering so can’t comment on the food as didn’t eat there. Whilst it was a little disappointing there was some refurbishment work going on whilst there - we were out most days so didn’t impact us. All staff we met friendly and helpful. There is a great little shop on site, and shuttle bus down to beachfront everyday was great. It is very high up with very steep and oars and hills - but plenty of bars restaurants and nightlife within 5 minutes walk.

Cleaning only every 3 days. We found a cockroach in the room and the proposed solution was to give us insecticide spray instead of changing our room (changed only after strong insistence). In addition, they made us pay a €30 extra fee to check in before 4:00 PM, even though the room was already ready and empty. Service and customer attention truly disappointing.

Have been visiting Hollywood for many years and again it didn’t disappoint. We had a lovely duplex apartment with sea views which was nice and quiet. We spent the days around the main pool which was lively and the animation team were good. Daniel, I think his name was from Portugal was the best and was great with both the children and adults. There is some building going on at the resort, the upper terrace and previous reception are closed although the noise didn’t really affect us. It would have been nice to know before we arrived though. The paid breakfast at the pool bar was nice. After reading some of the reviews I think some people have been v unlucky. We will be back.