Me and my partner really enjoyed our stay at this hotel in Prague. It is in a good location with many activities and viewpoints within walking distance, otherwise Ubers are cheap. We found the hotel modern and clean and our room was spacious. The only thing I would say is upon arrival we were allocated with a wrong room to what I had payed for when booking this. I then proceeded to enquire at reception to be given the right room. I was then told it was subject to availability, in other words, other customers who paid less were allocated with better room types. I found this very unfair but didn't take the time out of day to answer back as the receptionist made it clear this room type wasn't available, although I had paid more. Another thing is we got charged a higher amount of taxes than what we had been told, so beware of this. Apart from this we enjoyed our stay.

excellent in every way. the rooms are an incredible luxury, like a house. at least mine even had a dishwasher, huge fridge, stove, coffee maker, kettle, washing machine... EVERYTHING is the best hotel I have been to. also with a large terrace and views of the castle. incredible. the continental breakfast is fine, although if you are a vegetarian it falls a little short.

Hotel was not worth the price, it is close to Wenceslas Square but otherwise quite a way out from Old Town. Both rooms were freezing, reported this twice and still it was not fixed. It seemed they capped it so you could not increase the heat. They stated there is an issue with the heating, but then in the next breath say they will send an engineer to look and they don't. Another issue is the stains on the carpet and on the bedding, this is not good enough for a four star hotel and one that charges so much. I also found it extremely strange that the room is not cleaned daily, even very basic hotels have done this. Having to ask for extra towels etc is just not what you expect at this price. Lastly the hotel needs sound proofing, you can hear noise from upstairs and all around, it is so bad all you hear is stomping, loud talking, chairs moving and doors slamming at 12.45am and then again at 5a, . It is constant and stops you sleeping. People are selfish and inconsiderate, so you need to make sure that noise does not travel through. Also do not put chairs and tables near the lifts so people can sit there having loud conversations outside your room. This is disgusting. Breakfast was not included, so I can't comment to that, again another disappointment with the hotel as it should be included. The Chinese restaurant Hong La Jiao was just 2 minutes walk away is so nice and would recommend. If it's not obvious I would not recommend this hotel at all.